5 Best Contact Management Software Tools In 2023

Contact Management Software Tools is a vital tool for businesses of all sizes that need to organize and manage their customer and prospect data. Determining which product is the greatest fit for your company can be difficult with so many options on the market. In this article, Shopping Live will discuss the top five best contact management software tools in 2023, their features, and how they can help you streamline your business operations.

Contact database software advantages

Contact Management Software
Contact Management Software

The following results can be achieved by choosing the best contact database software and tailoring it to your sales process:

Improved understanding of consumer behavior

More customer data can be stored with contact management systems than in an address book or spreadsheet. With it, you can instantly spot buying trends, view a contact’s whole history, and keep detailed notes on their interactions with you. Better understandings of your present and potential clients result from all this data.

Increased accessibility and data organization

Everyone in your organization can be sure they’re viewing the same information by maintaining organized, portable, and up-to-date contact information. Teams may confidently collaborate across departments because they will never waste time looking at data from the previous month.

Better results in marketing and sales

Never let a lead slip through the cracks as a result of improperly handled, misplaced, or inaccurate information. A larger number of consumers can progress through the sales pipeline and make significant transactions if contact data is kept up-to-date and organized.

Additionally, creating a structured sales process based on real client data and patterns would undoubtedly result in higher sales.

5 Best Contact Management Software Tools in 2023

Zendesk Sell

Contact Management Software
Contact Management Software

A sales CRM software program called Zendesk Sell provides some of the most practical contact management solutions available right now. No matter where your team is or what their IT capabilities are, Sell is simple to integrate into your everyday routine thanks to mobile access and a configurable and easy user interface.

By enabling your team to convert more leads through conversational and consultative selling, Zendesk Sell improves salesforce effectiveness. That portrays your reps as consultants rather than salespeople. By automating daily procedures that are repetitive, they will also save time.


  • Database of contacts
  • Lead gathering
  • Management of the sales pipeline
  • Program for generating leads
  • Analytics for customer service
  • Segmentation
  • Prospecting equipment
  • program for tracking sales and referrals
  • Performance indicators and KPI dashboards for sales


Contact Management Software
Contact Management Software

A dedicated contact hub on the customer relationship management platform HubSpot features a drag-and-drop editor, SEO suggestions, and website templates. This sales contact application can schedule emails, track contact activity, and interact with Gmail and Outlook.

The HubSpot free CRM software interfaces with the larger ecosystem of the business. Hubspot also provides other company tools, including the Marketing Hub, Sales Hub, and Service Hub, in addition to contact features. Although it has received positive user reviews, it only supports English.


  • Conventional SSL certificate
  • Segmenting a list
  • Page landings
  • The contact score
  • Network for delivering content (CDN)
  • Customization of records

Contact Boss

Contact Management Software
Contact Management Software

A “Quick Create” feature in the business contact software Contact Boss enables agents to quickly enter new contacts and add more details afterwards. Additionally, it provides tools for locating and arranging contacts, as well as removing unintentional duplications. Users can upload existing contact databases using its Legacy Data Support capability to cut down on human entry.

To protect sensitive data, Contact Boss offers contact reports, auditing features, and security measures. It interfaces with popular marketing tools like MailChimp, iContact, and Constant Contact, as well as Gmail, Outlook, and Apple Mail.


  • Database of contacts
  • Lead supervision
  • Segmentation
  • Data export and import
  • Search/filter
  • Mutual contacts


Contact Management Software
Contact Management Software

Small- to medium-sized organizations can use the lightweight CRM Streak, which is completely integrated with G Suite tools. It has functions including task management, email marketing, and social media integration. Teams may instantly collaborate thanks to live and accessible pipeline information and tasks. The pipeline and individual contributor data can be tracked using visual reports.

To save time, widely used text can be inserted into emails using a tool called “Snippets”. Streak is promoted as a valuable tool for a variety of business purposes, including sales, project management, fundraising, support, hiring, real estate, and business development, and it is available through G Suite.


  • Pipeline administration
  • Gmail synchronization
  • Implementing Zapier
  • Mobile for iOS and Android
  • Adaptable processes
  • Reporting


Contact Management Software
Contact Management Software

For sales teams, Pipedrive is a CRM platform that focuses on lead creation and contact management. It includes straightforward drag-and-drop tools to track the advancement of company contacts and leads and permits reps to alter the naming of their pipeline phases to fit within a current sales procedure.

One-click contact data gathering, webhooks, an open API, and an AI-powered sales assistant are all examples of automation technologies. Goal-setting, activity tracking, lead qualification, and intelligent communication tools are all provided. Zapier, Pandadoc, and Leadfeeder are just a few of the contact software products that Pipedrive frequently integrates with.


  • Call logging
  • Database of contacts
  • Driving nurture
  • Calendar and alarm clock
  • Chatbox
  • Reporting/analytics


In this article, we’ve discussed the top five contact management software tools in 2023. These tools offer a range of features and benefits that can help you manage your customer data more efficiently and improve your business operations. By choosing the right contact management software, you can stay organized, save time, and build better relationships with your customers.

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